Discount Vapes complies with the General Data Protection Regulation (GDPR) 2018 and UK data protection laws.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. We encourage you to read this policy carefully and contact us if you have any questions.
This Privacy Policy explains the policies of Discount Vapes regarding the collection and use of information when you access our website (the “Service”). It also describes your privacy rights and how applicable laws protect you.
By using our Service, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use our Service.
Discount Vapes reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be published on our website.

Collection and Use of Your Personal Information

Information We Collect

When using our Service, you may be asked to provide personal information that can be used to identify or contact you. Discount Vapes may collect the following information:
  • Usage Data
  • Name
  • Email address
  • Mobile number
  • Date of birth
  • Home address
  • Payment information (we do not store sensitive payment data)
  • Age verification data
  • Anonymous analytics data

Usage Data

Usage Data may include:
  • Internet Protocol (IP) address
  • Browser type and version
  • Pages visited on our website
  • Referring websites
  • Date and time of visits

How We Collect Information

Discount Vapes collects information in the following ways:
  • When you complete a registration form or submit personal details
  • When you place an order or complete checkout
 
Your personal information is stored only for as long as necessary to provide our services, typically up to 30 days after it is no longer required. In some cases, data may be retained longer to comply with legal, accounting, or reporting requirements. Non-identifiable information may be stored indefinitely.

How We Use Your Information

Discount Vapes may use your information for the following purposes:
  • To provide, operate, and maintain our Service
  • To monitor and analyse usage of our Service
  • To improve our products, services, and marketing efforts
  • To manage and process customer orders
  • To administer user accounts and website functionality
  • To communicate with you regarding orders, updates, security, or support
  • To send news, promotions, special offers, or service updates
  • To resolve disputes and protect the integrity of our website
  • To fulfil contractual obligations related to purchases

Third-Party Sharing

Any third party with whom we share personal data is required to disclose how they intend to use the information and retain it only for the stated purpose. Third parties may not further collect, sell, or use your personal data beyond what is necessary to perform their services.
 
Your information may be shared with third parties for the following reasons:
  • Analytics and website performance tracking
  • Payment processing, refunds, and fraud prevention
  • Age verification services and identity verification providers
  • Website hosting and software support
  • Marketing and promotional services
 
By providing your information, you consent to its use, storage, and sharing in accordance with this Privacy Policy.
Your information may also be disclosed where required:
  • To comply with legal obligations or court orders
  • To protect against misuse of our Service
  • To enforce agreements, including this Privacy Policy

Cookies

Cookies are small text files placed on your device to help websites function effectively. Some cookies are essential for website operation and do not require consent. Other cookies require your approval.
We use the following types of cookies:
  • Strictly Necessary Cookies – Required for core website functionality such as account login
  • Functionality Cookies – Remember user preferences such as language or region
  • Performance Cookies – Help analyse how visitors use the website
  • Targeting Cookies – Used to deliver relevant advertisements across websites
  • Unclassified Cookies – Cookies currently under review and categorization

Security

We take reasonable measures to protect your personal data from loss, misuse, or unauthorized access. However, no method of transmission over the internet is completely secure, and use of our Service is at your own risk.
Discount Vapes is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of any external sites you visit.

Do Not Track

Please note that we do not change our data collection practices in response to “Do Not Track” signals from web browsers.

Your Rights

If you are a European resident, you have the right to:
  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your personal data
To exercise these rights, please contact us using the details below.
We process personal data to fulfil contractual obligations (such as completing orders) or to pursue legitimate business interests. Your data may be transferred outside Europe, including to countries such as the United States and Canada.

Data Retention

Order information is retained for our records unless and until you request deletion, subject to legal obligations.
We may also use affiliate marketing services to support our business operations.

Minors

Our Service is not intended for individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Any updates will be published on our website.

Terms of Service

Terms relating to website access and product purchases are outlined in our Terms of Service. Please review them before using our Service.

Medical Disclaimer

All content published on our website is provided for general information about vaping and vape-related products. This content is not intended as medical advice and should not be relied upon as such.

Contact Us

For GDPR-related questions or data protection requests, please contact us at:
Email:
 
For general enquiries or customer support, please contact:
Email:
 
You may also contact us by mail at:
Address: